Effective Date: April 11, 2026
Last Updated: April 11, 2026
MedeChan (“we,†“us,†or “ourâ€) operates the website at http://148.251.214.172/ (and any associated subpages such as communities.html, platform.html, and contact.html). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or interact with us in connection with our virtual healthcare services for Indigenous and remote communities in Canada.
1. Information We Collect
We collect only the information necessary to operate our informational website and respond to inquiries about our Virtual Care Stations and WisdomWellness Platform.
a. Information You Provide
When you use the “Send us a Message†/ “Submit Inquiry†contact form on the Contact page or email us directly, we may collect:
- Your name
- Email address
- Phone number (if provided)
- Any message or details you include (which may contain information about your community, role as a leader/clinician/investor, or general inquiries)
b. Automatically Collected Information
Like most websites, our server logs may automatically record:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited and time spent on the Site
- Date and time of access
c. Cookies and Tracking Technologies
Our website uses Google Analytics to understand traffic and improve site performance. Analytics data may be collected through cookies or similar technologies, and we do not use it for behavioral advertising.
d. Health Information Collected Through Our Services (Separate from the Website)
If you or members of your community use our Virtual Care Stations:
- AI-powered patient intake forms
- Live video consultations
- Structured clinical data synced to clinicians’ electronic medical records (EMR) systems
This health information is governed by PHIA, HIPSA, OCAP principles, and strict patient consent processes. It is not collected or stored via this public website.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide information about Virtual Care Stations, the WisdomWellness Platform, partnerships, or investment opportunities
- Communicate with community leaders, healthcare partners, or investors
- Improve our website content and user experience
- Comply with legal obligations (including data sovereignty and Indigenous data governance requirements)
- Operate and improve our virtual healthcare services (where applicable)
We do not sell your personal information.
3. How We Share or Disclose Your Information
We do not share your website contact information with third parties except in these limited cases:
- With trusted service providers (e.g., web hosting, email delivery) who are bound by confidentiality and data-protection agreements
- As required by law, court order, or to protect the rights, property, or safety of MedeChan, our users, or the public
- In the event of a business transfer (merger, acquisition, or sale of assets), with appropriate safeguards
For patient health data collected through Virtual Care Stations:
- Data is shared only with licensed clinicians and authorized EMR systems as part of care delivery
- All handling is 100% OCAP-compliant and fully respects community ownership and data sovereignty
- We partner with providers such as QDoc for telehealth services under strict privacy agreements
4. Data Storage and Security
- Website contact data is stored securely on our servers.
- We use reasonable administrative, technical, and physical safeguards to protect personal information.
- Our website is currently hosted on servers located in Germany. Health-related data collected through our Virtual Care Stations is managed with Canadian data-residency and sovereignty requirements in mind.
5. Your Rights and Choices
Under PIPEDA, PHIA, and OCAP principles you have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Withdraw your consent (subject to legal or contractual restrictions)
- Request deletion of your information (where possible)
For Indigenous communities, OCAP principles further ensure control over how community-related data is used and reported.
To exercise these rights, contact us using the details below. We will respond within 30 days (or as required by law).
6. Children’s Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated†date at the top will be revised. We encourage you to review this page periodically. Continued use of the Site after changes constitutes acceptance of the updated policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
`n Please use the contact form on our website for privacy-related questions or concerns.`n